Technical phone support for any large company is generally quite hellish. Between clueless users, relentless efficiency rules and mediocre pay, it's pretty high turnover. For example, with the 39 people I started with on the phones, there was two left at the company at the end of two years when I left.
That being said, I left with a high tolerance for pressure, creative troubleshooting skills and a drive to devour technical information at alarming rates.Those skills and habits served me well ever since.
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