Technical phone support for any large company is generally quite hellish. Between clueless users, relentless efficiency rules and mediocre pay, it's pretty high turnover. For example, with the 39 people I started with on the phones, there was two left at the company at the end of two years when I left.
That being said, I left with a high tolerance for pressure, creative troubleshooting skills and a drive to devour technical information at alarming rates.Those skills and habits served me well ever since.
Technical phone support for any large company is generally quite hellish. Between clueless users, relentless efficiency rules and mediocre pay, it's pretty high turnover. For example, with the 39 people I started with on the phones, there was two left at the company at the end of two years when I left.
That being said, I left with a high tolerance for pressure, creative troubleshooting skills and a drive to devour technical information at alarming rates.Those skills and habits served me well ever since.