I dropped out from school. Spent about a year between work and going to the library. Read a lot, learned far more than I was ever clued in during my HS days. After a year or two of that, took GED. Eventually moved to KC and started my IT career doing tech support for Gateway.
Technical phone support for any large company is generally quite hellish. Between clueless users, relentless efficiency rules and mediocre pay, it's pretty high turnover. For example, with the 39 people I started with on the phones, there was two left at the company at the end of two years when I left.
That being said, I left with a high tolerance for pressure, creative troubleshooting skills and a drive to devour technical information at alarming rates.Those skills and habits served me well ever since.
I dropped out from school. Spent about a year between work and going to the library. Read a lot, learned far more than I was ever clued in during my HS days. After a year or two of that, took GED. Eventually moved to KC and started my IT career doing tech support for Gateway.
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