I got a security question from them to confirm my date of birth. Which I gave them. Wanted to say a whole lot more, but I decided against it. It's not this service rep's fault, just his company's.
Also having read Spotify's CEO explanatory words left a bad taste in my mouth. "Oops, we forgot to mention that it's all opt-in" seems a bit hollow, and left me wondering if he had done that if there'd been no big stink about it.
I got a security question from them to confirm my date of birth. Which I gave them. Wanted to say a whole lot more, but I decided against it. It's not this service rep's fault, just his company's.
Also having read Spotify's CEO explanatory words left a bad taste in my mouth. "Oops, we forgot to mention that it's all opt-in" seems a bit hollow, and left me wondering if he had done that if there'd been no big stink about it.