Thanks for your thoughtful comment and sorry for my late response :-). Perhaps those companies need to start investing in a dedicated social media custom service representatives to maximize social media for customer service which is what most social marketers are advocating right now.
Thanks for your thoughtful comment and sorry for my late response :-). Perhaps those companies need to start investing in a dedicated social media custom service representatives to maximize social media for customer service which is what most social marketers are advocating right now.