I never understand kitchen nightmares. What do these narcissists think? That Ramsey's going to come along and go "Oh no this store bought food is perfect, I have no idea why you're failing". These people know that they aren't willing to change, so why do they even bother to ask? I've got to wonder how many of these kitchen nightmares, Ramsey comes and everyone is nice, and things get fixed up, but we never see that.

Edit: I don't know how much more of this I can watch, it's boiling my blood.