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Downtime and Other System Announcements

As I was suffering from Snapzu withdrawal (like the rest of us, I'm sure) I noticed that there's a Snapzu twitter account: https://twitter.com/Snapzu. It occurred to me that this would be a useful method of providing status updates on upcoming scheduled maintenance and posting notices on unscheduled "maintenance." Just a quick blurb to let us know how you're doing while we obsessively hit "refresh" on our browsers.

3 years ago by spaceghoti with 6 comments

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  • a7h13f (edited 3 years ago)
    +6

    I don't even use Twitter, but I did search it to see if I could find the downtime announcement (and maybe an ETA). I think this is a much needed idea, be it a twitter account or just a short blog that you could redirect to to let people know what's going on and when to expect the site to return! I know Snapzu prides itself on transparency, and I think this is an aspect of the website in which that transparency could be improved!

    Edit: A page of release notes detailing exactly what changed during the downtime would be pretty helpful too!

  • pseudopsynic
    +6

    Fully agree.

    I checked the Snapzu Twitter account in hopes of finding an update on the downtime. Instead I found your tweet suggesting they use Twitter for updates. :)

  • drunkenninja
    +5

    I think using the twitter account to give quick maintenance updates is a great idea. We will definitely be upping our game in this department.

    • spaceghoti
      +5

      I don't mean to scold or complain. I'm still deliriously happy with what you and your fellow admins are doing with the site! I intended this as a helpful suggestion, not criticism.

      • drunkenninja
        +4

        I don't mean to scold or complain.

        Believe me, I didn't take it that way and I doubt anyone else here did either. You made a good sensible suggestion and I fully agree.

  • Urbanknight4
    +2

    I'm trying to see if I can use Twitter to promote both my posts and Snapzu at the same time. Is there anybody else who would work with me to do this? Twitter is a very powerful ally to have if we want our content to reach new ears, or simply get our lesser-known tribe posts out there. My handle is @urbanknight4