I work from home answering phones for an insurance company. I do pretty much anything you can call an insurance company for, from website support to new policies. Mondays are traditionally moderately busy because we're usually over staffed. Saturdays are the worst! I've been at work for 10 minutes now and I've taken one call, so it might actually be slower than normal today. A busy day is back-to-back with at least five or six people waiting in the queue, the slowest days I can do 30+ minutes without a call...
And as I was typing that, we got flooded, haha. I guess a lot of what I do is based on luck. Some calls will take 3 minutes or even less, but if someone let their insurance cancel or they want a new policy, it can take up to an hour. More if something goes wrong or they have things like a DUI or anything I have to investigate or get permission for a waive. Although most of that we just refer to a local office.
Either way, I get to work four days a week instead of five, I get paid well enough to not worry about it and I wear boxers at work. On the busy days I browse the internet between calls and on slow days I play video games or work on school stuff.
I work from home answering phones for an insurance company. I do pretty much anything you can call an insurance company for, from website support to new policies. Mondays are traditionally moderately busy because we're usually over staffed. Saturdays are the worst! I've been at work for 10 minutes now and I've taken one call, so it might actually be slower than normal today. A busy day is back-to-back with at least five or six people waiting in the queue, the slowest days I can do 30+ minutes without a call...
And as I was typing that, we got flooded, haha. I guess a lot of what I do is based on luck. Some calls will take 3 minutes or even less, but if someone let their insurance cancel or they want a new policy, it can take up to an hour. More if something goes wrong or they have things like a DUI or anything I have to investigate or get permission for a waive. Although most of that we just refer to a local office.
Either way, I get to work four days a week instead of five, I get paid well enough to not worry about it and I wear boxers at work. On the busy days I browse the internet between calls and on slow days I play video games or work on school stuff.