The latest episode from the web series is released and guess what they have introduced another character which is really fun to see...

Contact Center play a vital role in building brands and growing revenues. The outcome of all the customer interactions is the customer experience

the impact of today’s progressive solutions as well as those that are emerging across all relevant sourcing and procurement processes.

It is somewhat traditional to end off the year with a summary of emerging trends and predictions for the new year, but we understand that as a small business owner you probably want to spend the last few weeks of each year focusing on marketing, sales and customer service over the holiday season, not reading about what you should be doing in the new year. And sure, you could bookmark it to read at a later stage, but in all honesty, you know you’ll just forget about it hidden amongst all the ot...

During the last few years, cloud computing has become a buzzword on the internet. In simple terms, it is the process of delivering services hosted on remote data centers connected through the internet.

Steps involved in evaluating and selecting the right ERP system for implementing automated business management system. Selection criteria for choosing an ERP software.

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It is somewhat traditional to end off the year with a summary of emerging trends and predictions for the new year, but we understand that…

Cyber-crime is projected to exceed $2 trillion by 2019 and malware is the primary culprit in many of these security breaches. Today’s…

The risk in the supply chain comes in a variety of forms, however, the most devastating outcome from deficient or poor item quality testing,what’s more, provider administration programs.The unstable financial atmosphere combined with the upgraded administrative requests from government or all levels has made a domain where solid hazard moderation practices are an upper hand, as well as a basic life saver for brand survival.

Disaster Recovery-as-a-Service (DRaaS) can be a compelling answer for battle downtime and accomplish IT accessibility. On the off chance, if approached in

Several years ago it was usual for companies to insist on regulation issue mobile devices for their employees to use in and out of the workplace. Then came

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