Gamer uses "Executive Email Carpet Bomb" to get a refund on SimCity 5 due to its "always on" DRM
Being a loyal Consumerist reader, he says he decided to bust out the EECB and sent the below email to the CEO of EA, John Riccitiello and the Lead Producer of SimCity, Kip Katsarelis. Read below for a good example of how to write a complaint letter — he doesn’t “yell” in all caps, doesn’t use nasty language and states his case as clearly as possible.
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