I feel bad for those who cant fly on commercial planes because they are morbidly obese, and its just an overall sad story that this man wasn't able to get home by flying back the same way he arrived. But I also think that obesity is a growing problem, and accommodating to it isn't the solution. People really need to take a look at themselves and figure out how to get their weight under control. This is such a hard topic to tackle, like you said.. the whole thing is a mess, and not just what is happening with British Airways.