• Dattix
    +3

    I haven't actually watched the episode but have more than heard about the place's notoriety. Maybe if this was 50 years ago they could have gotten away with it for longer, but in a day and age loaded to the gills with social media that can pass along bad word of mouth in minutes, it's a death sentence.

    Also, humans are inherently negative, particularly in regards to eateries: if someone likes your restaurant, they'll tell 2 or 3 real friends about it. If someone hates your restaurant, they'll tell all 700 of their Facbook/Twitter/Google+ followers not to go there AND post a bad review of the place, which is extremely hard to counterbalance.