User Illusion: Everyday ‘Placebo Buttons’ Create Semblance of Control
Late for work in Manhattan, you push the crosswalk button and curse silently at the slowness of the signal change. You finally get a green light, cross the street, arrive at the office, get in the elevator and hit the close door (>|<) button to speed things along. Getting out on your target floor, you find that hurrying has you a bit hot under the collar, so you reach for the thermostat to turn up the air conditioning.
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