7 years ago
2
United Airlines Refuses To Provide Disabled Passenger Wheelchair Resulting in Leg Fracture
Jarlene Cordonnier had been looking forward to a family trip from Sacramento to Orlando on December 8, 2016. There were 12 family members traveling including her adult sons, daughters-in-law, and grandchildren. The flight that day was on United Airlines (“United”) and included a layover and plane change in Houston. Because Ms. Cordonnier is partially paralyzed from a prior stroke and requires mobility assistance devices, extra planning was required for the trip.
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Well, I feel sorry for her, but they bought a United ticket. By know I think it's pretty clear how they treat their customers.
There are alternatives that are better?