2016 MacBook Pro butterfly keyboards failing twice as frequently as older models
Apple launched its new butterfly key-switch keyboard with the MacBook, with some usability complaints starting nearly immediately, but it wasn't until its adoption in the MacBook Pro in 2016 that reliability concerns started popping up —and AppleInsider has the hard data on failure rates. Following anecdotal reports of a keyboard more prone to failure than in previous years, AppleInsider has collected service data for the first year of release of the 2014, 2015, and 2016 MacBook Pros, with an additional slightly shorter data set for the 2017 model year given that it hasn't been available for a year yet.
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