Ummm.... have Toys R Us heard of demographics? They could have been watching carefully and responding to changes in birth rate statistics, etc etc. This could have led them to make some changes earlier on and maybe downsize or specialize (in certain types of toys), instead of having to go bankrupt.
The other issue they had was a rather poor online ordering system with very little data privacy, which did not evolve as well over the years as competitors like Target, Walmart or Amazon. Thus, I bet they lost a lot of potential online profits from people who could have shopped online at ToysRUS but instead shopped at one of the other stores. They are a good store, but unlike Target or Walmart they just didn't move with the times.
Ummm.... have Toys R Us heard of demographics? They could have been watching carefully and responding to changes in birth rate statistics, etc etc. This could have led them to make some changes earlier on and maybe downsize or specialize (in certain types of toys), instead of having to go bankrupt.
The other issue they had was a rather poor online ordering system with very little data privacy, which did not evolve as well over the years as competitors like Target, Walmart or Amazon. Thus, I bet they lost a lot of potential online profits from people who could have shopped online at ToysRUS but instead shopped at one of the other stores. They are a good store, but unlike Target or Walmart they just didn't move with the times.