The FBI is fighting a losing battle over phone snooping
The FBI says it wants a golden key to access Americans' phones. Now, politicians are pushing back. A top FBI official, Amy S. Hess, said at a House Oversight Committee hearing on Wednesday that encryption of phone data is limiting the FBI's ability to spy on communication. She said law enforcement needs a way to access smartphone content in order to stop criminals and terrorists, suggesting that the FBI have access to keys that can unlock customers' data.