The attacks people aimed at her over there were truly sickening - and I'm among those who think she is a bad fit for reddit. She gets points from me for facing up to that. But reddit's response (mostly entitlement, presumptuousness, smugness, and more attacks) and her replies, which are mostly damage-control PR jargon and vague promises of improvement, just underscore what I think is the real problem: Reddit will never be what its users thinks it is/should be, and it will never be what Ellen Pao and its stakeholders want it to be either. I don't envy anyone that tries to find a balance between those things - but making your users feel left out of that fraught conversation is a big step in the wrong direction. I'm not sure she's corrected that feeling with her post today.
The attacks people aimed at her over there were truly sickening - and I'm among those who think she is a bad fit for reddit. She gets points from me for facing up to that. But reddit's response (mostly entitlement, presumptuousness, smugness, and more attacks) and her replies, which are mostly damage-control PR jargon and vague promises of improvement, just underscore what I think is the real problem: Reddit will never be what its users thinks it is/should be, and it will never be what Ellen Pao and its stakeholders want it to be either. I don't envy anyone that tries to find a balance between those things - but making your users feel left out of that fraught conversation is a big step in the wrong direction. I'm not sure she's corrected that feeling with her post today.