Hi /u/bogdan, I read through your feedback and would just like to say that it's a pleasure having you join our little community!
Assurances:
I assure you, and I speak for everyone on the team that we are on here a lot more than we care to admit (I know, I'm horrible for just lurking). We actually spend countless hours coming up with solutions to our self inflicted screwups, but we also streamline functionality and are always working to improve our interface design. We have been working at this for just over 3 years and can say with absolute certainty that Snapzu is our passion, really, we just meet up and work on making this place better, and then get drunk afterwards, and sometimes chat about how awesome it would be to see this place do really well. Well maybe not drunk, maybe buzzed, a slight buzz, I mean just enough to sit back, relax and dream a little.... oh who am I kidding, we drink like fish, but on the weekends!
There is no way in hell we are going to shutter this place because we feel its not making a profit. We might put up a way for people to contribute in splitting the hosting/dev bill but we aren't really interested in selling out for some crappy advertising money. Really though, Snapzu has been online since 2012, and during this time we have not put up a single ad, so we hope this says something about our intentions.
Bugs
Yep, we screwed up (how embarrassing)! You listed a few issues that we are looking to resolve in our next release. We hope you stick around for that, as there are some great things coming along with the bug fixes! I also want to point out that if you do experience a bug please email John at support @ snapzu .com and give a detailed encounter, we will make every effort to get back to you within 24 hours!
Really Bogdan, we appreciate such great feedback and thanks for taking the time to play that wonderful geekstrument!
I also want to point out that if you do experience a bug please email John at support @ snapzu .com
Is there a tribe for discussion of bugs, feature requests, ideas etc.? I've found (and subscribed to) /t/snapzu, but I'm not sure if that's the right place.
Just wait till you get a taste of that sweet sweet VC money... we'll see what you say then. Whatsapp and their 50 employees got bought for 19 billion... I'd sell out in a heart beat for a piece of that.
Hi /u/bogdan, I read through your feedback and would just like to say that it's a pleasure having you join our little community!
Assurances:
I assure you, and I speak for everyone on the team that we are on here a lot more than we care to admit (I know, I'm horrible for just lurking). We actually spend countless hours coming up with solutions to our self inflicted screwups, but we also streamline functionality and are always working to improve our interface design. We have been working at this for just over 3 years and can say with absolute certainty that Snapzu is our passion, really, we just meet up and work on making this place better, and then get drunk afterwards, and sometimes chat about how awesome it would be to see this place do really well. Well maybe not drunk, maybe buzzed, a slight buzz, I mean just enough to sit back, relax and dream a little.... oh who am I kidding, we drink like fish, but on the weekends!
There is no way in hell we are going to shutter this place because we feel its not making a profit. We might put up a way for people to contribute in splitting the hosting/dev bill but we aren't really interested in selling out for some crappy advertising money. Really though, Snapzu has been online since 2012, and during this time we have not put up a single ad, so we hope this says something about our intentions.
Bugs
Yep, we screwed up (how embarrassing)! You listed a few issues that we are looking to resolve in our next release. We hope you stick around for that, as there are some great things coming along with the bug fixes! I also want to point out that if you do experience a bug please email John at support @ snapzu .com and give a detailed encounter, we will make every effort to get back to you within 24 hours!
Really Bogdan, we appreciate such great feedback and thanks for taking the time to play that wonderful geekstrument!
This is more of an amazing reply than I'd ever hoped to read. I'm sold!
Same here. People with real jobs who want to do the right thing.
That's great to hear. I just joined and already absolutely love it here.
Open, mature, and honest reply. Having been about a little it's rare to see such a reply, I am sold as well.
Is there a tribe for discussion of bugs, feature requests, ideas etc.? I've found (and subscribed to) /t/snapzu, but I'm not sure if that's the right place.
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Just wait till you get a taste of that sweet sweet VC money... we'll see what you say then. Whatsapp and their 50 employees got bought for 19 billion... I'd sell out in a heart beat for a piece of that.