9 years ago
Man Chronicles Grueling 4 Hours On The Phone Trying To Cancel His Comcast Account
A man spent four hours on the phone with Comcast in a series of calls made to cancel his account, John Biggs of TechCrunch reports. The customer posted a 38-minute excerpt of his conversations with various customer-service assistants on YouTube under the user name Gern Branston. The clip documents the man's painful attempts to sort out his situation with the the US-based company, which provides telephone, internet, and phone services.
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