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How Amazon automatically tracks and fires warehouse workers for ‘productivity’
Amazon’s fulfillment centers are the engine of the company — massive warehouses where workers track, pack, sort, and shuffle each order before sending it on its way to the buyer’s door. Critics say those fulfillment center workers face strenuous conditions: workers are pressed to “make rate,” with some packing hundreds of boxes per hour, and losing their job if they don’t move fast enough. “You’ve always got somebody right behind you who’s ready to take your job,” says Stacy Mitchell, co-director of the Institute for Local Self-Reliance and a prominent Amazon critic.