People find robots that make mistakes more likable, more intelligent.
In a recent study, researchers looked into how people react to robots that mess up. Surprisingly, participants liked the faulty robots much more than those who performed without a hitch.
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Interesting psychological phenomena: The Pratfall Effect.
When you make a mistake, you appear more human, more like others and so more likeable. People who are perfect can seem threatening, but people who are imperfect are safe and hence easier to truly like.
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