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Walmart patents tech that would allow it to eavesdrop on cashiers
Walmart has patented surveillance technology that would allow it to spy on employees’ conversations with customers and use the audio to measure workplace performance. The patent for “sound sensors” that could be installed at checkout is the latest example of controversial workplace surveillance technology and automated systems that purport to quantify and increase employees’ productivity. The filing comes at a time in which the US retail giant is facing growing competition from Amazon, which completed a $14bn acquisition of Whole Foods last year.