Hansen: Omaha man ‘liked’ a tweet, and then he lost his dream job
On the night Roy Jones clicked his mouse and lost his dream job, he arrived a half-hour early to his tan two-story west Omaha office building, plopped down at his computer and logged on to Twitter. The Marriott customer care manager intended to spend his eight-hour overnight shift doing what he always did: helping hundreds of Marriott customers around the world as they shot complaints, questions and reward-point requests to the hotel chain’s official Twitter accounts.
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