Uncivil Behavior May Hurt Politicians—Even With Their Base
Is it true, as the 18th-century poet Mary Wortley Montagu once wrote, that “civility costs nothing and buys everything”? The benefits of behaving civilly might appear to be self-evident—and a significant body of research has indeed shown that experiencing politeness can boost affect, reduce stress, and improve work performance across the board. Conversely, incivility has been found to trigger negative emotions in targets and witnesses alike and can cause reputational damage to the person acting rudely.
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