The Mysterious Way Uber Bans Drivers

Ever wonder how and why Uber drivers get banned? If it’s not for criminal behavior, the waters get murky. What do Uber and Harvard have in common? Both only use the top 10 percent or so of their rating scales. For a Harvard student, the median grade is an A- and for an Uber driver, anything below a 4.7 out of 5 average rating from passengers spells trouble. Or, as one driver memorably puts it on Uber People, a popular...

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