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Zendesk acquires AI automation startup Cleverly to advance customer service
Zendesk is looking to grow its customer service capabilities, and today it announced the acquisition of early-stage artificial intelligence startup Cleverly. Financial terms of the deal are not being publicly disclosed at this time and Cleverly has not been entirely public about the size of its funding. Founded in 2019, Cleverly is based in Lisbon, Portugal and, according to its site, has received funding from the European Union’s Horizon 2020 research and innovation programme.