9 years ago
The no-tears formula for dealing with an unhappy client
Before we go any further, let’s be clear: no matter how good you, your product, or your services are, sooner or later one of your clients is going to be unhappy with you. It’s better if we just accept that now. Though unhappy clients are inevitable, it’s never fun or easy to deal with an unhappy client. Remember, it IS possible to turn an unhappy client into a client-for life, so it’s best to knuckle down and address the issue quickly rather than neglect…and ruin…the relationship.
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