2 years ago
India is asking Amazon to explain the sharp rise in consumer complaints
In a bid to ensure that consumer rights are protected and customers are not fleeced by being sold fake goods online, the government has yet again stepped in, taking cognizance of a surge in complaints. According to highly placed sources, the consumer affairs ministry once again pulled up Amazon India and asked the online e-commerce giant to “improve customer services, including complaint redressal" and "sell genuine products".
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