9 years ago
2
One apartment complex’s rule: You write a bad review, we fine you $10k
Trying to control customer opinions online is nearly always a losing game for a business, and there's now a long line of cases where it has backfired on companies. We uncovered a new example this month, when a reader contacted Ars Technica to show us the "Social Media Addendum" that his Florida apartment complex, called Windermere Cay, included in his lease.
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I hope it backfires on them very painfully.
Not unless someone sues back.