9 years ago
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Comcast seeks to fix awful customer service, admits “it may take a few years”
After months of getting bashed for treating customers poorly, Comcast today said it's going to make improving customer service its "number one priority." But the company admitted that "it may take a few years before we can honestly say that a great customer experience is something we’re known for."
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Convenient claim. In other words, "We're not going to change anything."