Verizon, instead of apologizing, we have a better idea --stop throttling
When a California fire department spoke out this week about getting "throttled" by a wireless carrier, right or wrong the issue of throttling joined the public discussion. The Santa Clara Fire Department complained of being throttled by Verizon Wireless for going over its monthly allotment of 22 gigabytes, using the phone to coordinate and keep track of different personnel and fire trucks as they were fighting a wildfire. Verizon has since said it made a customer service error, should have lifted the throttling for the emergency situation and has now removed all data restrictions for first responders on the West Coast.
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