Who does Comcast think it’s kidding?

On the first day of 2015, we shared one of the most incredibly frustrating tales of a Comcast customer service call gone wrong that we’ve ever heard, but at CES this week, the service provider promised that those calls will soon be a thing of the past. READ MORE: Man spends 4 hours on the phone trying to get his Comcast service fixed… and it still didn’t work On Thursday, Consumerist pointed us in the direction of the “Fast Innovation” panel at CES 2015, where Comcast Cable CEO Neil Smit made...

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