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Airlines that charge fees for things like leg room, checked bags, and WiFi have a financial interest in making basic economy an intolerable experience.
Does anyone else remember when even an economy class flight to your destination was looked forward to as much as the destination? It's hard to imagine now. Today, the whole process of taking a trip that involves air travel makes me groan just thinking of it.
Yeah, I remember the good old days when flying didn't resemble a trip to an airborne jail for 8 hours :D
Got stuck behind paywall :-(
The New Yorker now lets you read six stories a month, so that is definitely likely to happen toward the end of the month. In theory, you'll be able to access the story come January 1.
Does wiping your cookies help? Or trying the link in incognito/private browsing mode?
Google the title "Why Airlines Want to Make You Suffer" and click on the top result and it should work.