Uber's cancellation loophole
Lately, I haven’t had much luck using UberX, the ride-sharing company’s lower cost alternative, or its taxi service either. The last few times I’ve used the Uber app to order one, I’ve been informed a car would show up in around 10 minutes. Then the driver called to tell me he’s caught in traffic or still in Manhattan, and suggested I cancel my order because it’d be, like a half hour or more before he could make it to Brooklyn, where I live.
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