The fact that 99% of people don't experience problems means that satisfaction will remain relatively high and it's highly suspect they don't say how they will judge satisfaction of customers.
The CEO will be in charge of measuring his own success.
The fact that 99% of people don't experience problems means that satisfaction will remain relatively high and it's highly suspect they don't say how they will judge satisfaction of customers.
The CEO will be in charge of measuring his own success.